Wednesday 6 November 2019

Sorry We Missed You (15)

As anyone who has so much as stepped outside in the past few years can tell you, we do not live in the easiest of times. 

The far right on the rise, politicians lying with impunity to serve their own egos... And down at the bottom, the hard working people of this country getting stiffed by companies who happily (and legally) circumnavigate employment laws.

Fun it isn't.


And, as a rule, Ken Loach isn't known for his farces and slapstick comedies – so put the two things together and what you have is likely to be a seriously tough watch.

And to be honest, that description doesn't come close.

Where Loach's previous film – I, Daniel Blake – dealt in bleak truths but had warmth and heart at its core, Sorry We Missed You beats you repeatedly over the head with its relentless message that all is not well.

That's not to say this is a film to avoid – far from it. This is as important as Daniel Blake and should be watched by anyone who thinks the gig economy is liberating and zero-hours contracts give people freedom.

So treat this is as much as a friendly warning as a review. Nothing about this film is fun. And we're still not totally sure it was enjoyable.

But the key thing to remember is we get to walk away from this. The characters, and the people they represent in the real world, can not.

At the centre of the story is the Turner family. Dad Ricky has turned to being a delivery driver for work, mum Abbie is a care worker, son Seb is going off the rails and daughter Lisa is struggling with everyone else's stress.

From the start we are treated to the crap certain courier firms tell their drivers (“you're your own boss”) before we are given a warts-n-all portrayal of the stress the drivers are subjected to.

Through Abbie, meanwhile, we see how zero-hours contracts work in the care industry – how people paid to take care of the elderly barely have the time to do everything asked of them during each visit.

And this is very much Loach's message – that the humanity has gone and people are being treated as nothing more than commodities, to be worked til they break and then replaced.

Now, there is no way of sugar-coating this story – not that Loach tries – but what such a bleak story needs is strong performances to carry it, to carry us through the storm.

And it's here that Sorry We Missed You fails to deliver.

In keeping with Loach wanting his cast to give real performances to deliver his messages as naturally as possible, he's turned again to relatively untested talent in Kris Hitchen (Ricky) and Debbie Honeywood (Abbie).

Sadly both look a little lost, with their performances coming across more as rehearsals than a final take.

That's not inherently a bad thing, but it can detract from the overall feel of both a given scene and and the film as a whole. Especially when key blocks of dialogue are clearly Loach's message and get delivered as such rather than natural conversation.

And Loach himself doesn't help matters by wanting to shoe-horn a wide agenda into less than two hours.

Stress of modern employment? Tick.

Humans treated as trash? Tick.

The burden of the modern working woman? Tick.

The plight of the NHS? Tick.

The effects of all of the above on the family unit? Tick.

All of which are hugely important topics and need highlighting in the hope those responsible finally wake up and see what they're doing to the rest of us – but it feels here like he's trying to force a quart into a pint pot.

And the effects of this are a loss of focus and a loss of a true narrative arc within the film, and audience who stumble back outside feeling bereft and beaten.

Comparisons with I, Daniel Blake are inevitable, as it's Loach again and the state of the country has only got worse between the two films – but what such comparisons do is show in stark relief just how good the former was and how short the latter falls.

And I hate having to say that. I really do.

This is an important film for so many reasons, and Loach again has something important to say that the whole world needs to hear – but the award-winning movie maker seems to lose his way here and things just come to and end with no sense of any conclusion or sign of hope.


With a UK election now underway, the timing of Sorry We Missed You couldn't be better as it shows how bleak working life is for so many these days.

And we would urge everyone to go and see this, because the messages and themes are too important to be ignored.

Just maybe set up a double-header with something fun, and see that film straight after this one.

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